EPISODE #156:
Secrets to a Five-Star Salon Experience

EPISODE #156:
Secrets to a Five-Star Salon Experience

Listen to us wherever you get your podcasts (click the links below!)

Join Kayla Swanson on the Profitable Salon Owners Podcast as she chats with Shelby Bills, owner of Graeber and Company Salon and Spa in Boise, Idaho.

Shelby reveals her secrets to creating a five-star salon experience, focusing on emotional connections with clients, the impact of a warm welcome, and memorable touchpoints. Learn about the importance of eye-to-eye consultations, team training, and consistent service standards. Discover how to personalize client experiences and engage your team in continuous improvement.

Whether you're a salon owner or stylist, this episode is filled with practical tips to enhance your client experience. Don’t miss out on this engaging discussion!

Click above to listen now and stream or download from any of your favorite podcast platforms!

WANT TO MAKE SURE YOU NEVER MISS AN EPISODE?

Get notified every time we release a new episode so you never have to worry about missing one!