Join Kayla Swanson on the Profitable Salon Owners Podcast as she sits down with the legendary Vivienne Mackinder for a masterclass in transforming client consultations. In this episode, Vivienne shares her 40+ years of experience to help you and your stylists break free from cookie-cutter, Pinterest-inspired looks and dig deeper into what clients truly want.

Discover how to tailor hairstyles to clients' unique body types, face shapes, and emotional needs, while building unshakable trust and confidence. Learn why some clients crave more than just a look—they're chasing a feeling—and how you can empower your stylists to lead with expertise, creating personalized styles that go beyond trends.

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