What’s the real difference between hiring a manager and building a leadership team?

In this episode, Kayla Swanson talks with HPSA Mentor and salon owner Lindsey Compton about how creating a true leadership team helped her scale faster, strengthen culture, and step away from the chair after 26 years. They break down how to identify leaders, set clear expectations and compensation, avoid common mistakes, and build accountability that actually drives results.

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